Do you supply courtesy cars
Yes we can supply a courtesy car subject to certain terms and conditions.
How long will my repair take
Repair cycle times vary by the size of repair and other criteria that is out of our control like parts availability, but rest assured that we will process your vehicle through the workshop in the most safe and efficient way so you can be back on the road in no time. We will give you an estimate repair duration when your vehicle is booked in and keep you updated should this change.
Is there any guarantee on the work
Absolutely we guarantee all our accident repair work for the lifetime of the vehicle provided certain terms and conditions are met. Any new parts fitted are subject to the vehicle manufactures warranty.
Can you match the colour of my vehicle
At Phoenix we can match any colour using a paint spectrometer however some colours will need blending in to the adjacent panels.
What is a SMART repair
A SMART repair is a Small to Medium Area Repair Technique and is a method of repairing minor cosmetic damage to your vehicle on a mobile basis.
Can we repair and paint any part of the vehicle
We can repair and paint any part of the vehicle apart from the roof and bonnet as these panels are flat and attract a lot of dirt and dust in the paint. If you need your roof or bonnet repaired we can use our fixed site bodyshop.
Where can you do mobile smart repairs
Anywhere with enough space and power. We can do repairs at your home, work or even a friend’s house provided we can park next to the vehicle that requires repair and there is access to a power socket.
How long will the repair take
Each job is different and the time will vary, most repairs can be completed within 2 hours
How long is the work guaranteed for
All smart repair work is guaranteed for 1 year
Can you work in any weather condition
Our technicians have an enclosed canopy to work under and can work in most weather conditions
Alloy Wheel Refurbishment
How can I tell if my wheel is diamond cut
If you look very closely at a diamond cut alloy wheel you’ll see it has very faint circles, very similar to an old style record on the face of the wheel, please see the image below and if you are still unsure bring your vehicle in for us to look at.
How long will the repair take
Most wheels can be completed in 48 hours
Can I leave my vehicle with you
Yes you can leave your vehicle with us as it will be store in our secure and fully insured premises
Is there a guarantee
Yes we guarantee the work we do for 12 months
How much does it cost
It varies buy size and finish but prices start from £55.00 for a standard alloy wheel
Can you match the colour
Yes we can match any manufacturer colour and as we paint the whole wheel there won’t be any colour discrepancy on the wheel
Can I change the colour of the wheel
Yes we can paint the wheel any colour you choose
Can you refurbish split rims
Yes we can refurbish split rims and out them back together
Can you refurbish steel wheel
Yes we can refurbish steel wheels
Can you collect and deliver my wheels
Yes we can collect and deliver your wheels
Do you replace the tyre valves
Rubber tyre valve replacement is included in the price
Can you powder coat anything
No we can only powder metals that can withstand temperatures of up to 220c
What size can you powder coat
An item up to 2 meters x 2 meters
Is powder coating durable
Powder coating is a more durable finish than standard wet paint